Privacy Policy

Privacy Policy

Effective Date: September 22, 2026

Penelope’s Basket respects your privacy and is committed to protecting the personal information you choose to share with us.

Information We May Collect

When you contact Penelope’s Basket, request information, participate in the program, or submit information on behalf of a shelter or rescue organization, we may collect information such as:

  • Your name
  • Email address
  • Telephone number
  • Mailing or shipping address
  • Shelter or rescue organization name
  • Contact information for the organization
  • Number of dogs served or approximate number of toys requested
  • Any information you voluntarily provide through a contact form or message

How We Use Information

Information submitted to Penelope’s Basket may be used to:

  • Respond to questions or inquiries
  • Coordinate donations and shipments
  • Communicate with shelters, rescues, donors, and participants
  • Maintain records related to the Penelope’s Basket program
  • Improve our website and program

We do not sell or rent personal information.

Website Information and Cookies

Our website provider and other service providers may automatically collect limited technical information, such as browser type, device information, IP address, website activity, or cookies used to operate and improve the website.

You may be able to control cookies through your browser settings.

Third-Party Services

Penelope’s Basket may use third-party services to operate its website, process forms, communicate with visitors, or provide other website functions. Those companies may process information according to their own privacy policies.

Information Security

We take reasonable steps to protect information submitted through our website. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Children’s Privacy

Penelope’s Basket is not intended to collect personal information from children under the age of 13. If we learn that personal information from a child under 13 has been submitted to us, we will take reasonable steps to delete it.

Your Choices

You may contact us if you would like to:

  • Ask what personal information you have provided to us
  • Correct your information
  • Request deletion of information you previously submitted
  • Ask a question about this Privacy Policy

Certain information may need to be retained when reasonably necessary for administrative, legal, security, or recordkeeping purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how information is handled, please contact Penelope’s Basket through the Contact Us page on this website.

Penelope’s Basket
A Hands2Paws initiative